Patent No. US11710364 (titled "User-specific dispensing system") on Jul 30, 2021. The application was issued on Jul 25, 2023.
'364 is related to the field of automated dispensing systems, particularly those that tailor the dispensed item or service to the individual user. The background acknowledges the increasing competitiveness of the retail market and the need for effective targeted marketing. Prior art systems lacked the ability to physically dispense items on-site based on pre-knowledge of the user, relying instead on coupons or random prize distribution.
The underlying idea behind '364 is to provide a system that automatically dispenses an item or activates a feature based on user-specific information. This involves identifying the user (e.g., via RFID or barcode), processing their data (age, preferences, etc.), and then actuating a dispensing mechanism to provide a relevant item or service. The core insight is to create a closed-loop system where user data directly drives the physical dispensing process, eliminating the need for a separate redemption step.
The claims of '364 focus on a system comprising an input device for user identification, a tool or machine with an item, a release mechanism, coded instructions to associate user-specific information with the user and select an item, and a processor to execute the instructions. The claims specify that the user-specific information includes user location, biological profile, or user role within a group. The user cannot override the item selection made by the processor.
In practice, the system could be implemented as a vending machine that dispenses samples based on a user's profile, or as a gaming device that activates features based on the user's skill level. The system uses a reader to obtain user-specific data from a user-identifier (e.g., a card), which is then processed to determine the appropriate item or feature to dispense or activate. The dispensing mechanism can be a solenoid-activated flange or other conventional means.
The key differentiation from prior approaches lies in the automated, on-site dispensing of items tailored to the user's specific characteristics. Unlike systems that simply issue coupons or randomly award prizes, this invention provides a physical item or service directly to the user based on their pre-existing profile. This allows for more targeted marketing and a more personalized user experience, whether in a retail setting, a gaming environment, or an interactive amusement system.
In the mid-2000s when ’364 was filed, retail and promotional systems were typically implemented using physical coupons or printed vouchers that required manual redemption by a consumer at a later time. At a time when systems commonly relied on static bar code scanning for basic inventory tracking rather than real-time user-specific hardware actuation, the integration of localized identification technologies like RFID into automated dispensing units was emerging. During this era, hardware and software constraints made the on-site, automated physical delivery of targeted items non-trivial, as most interactive systems were designed for information display or generic transactions rather than personalized physical fulfillment based on pre-existing user profiles.
Following the filing of this application, the examiner issued a non-final Office Action rejecting the pending claims. The rejection was based on nonstatutory double patenting over a previously issued related patent. The prosecution record at this stage does not describe the technical reasoning or specific claim changes that led to a final allowance, as the provided documentation reflects an ongoing procedural requirement for a terminal disclaimer to overcome the identified rejection.
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